Personalized.com FAQs

Question 1

What is Personalized.energy?

Accepted Answer

Personalized.energy is an online tool that helps Texas residents compare electricity rates and find the best electricity plan for their home. It uses AI to analyze home location and usage profiles to match users with tailored energy plans.

Question 2

How does Personalized.energy work?

Accepted Answer

Users input their address into the 'Find Your Plan' field on the website. The AI-powered search engine then compares available plans, analyzes the user's home location and usage profile, and recommends the best-suited energy plans.

Question 3

What areas does Personalized.energy serve?

Accepted Answer

Personalized.energy serves customers in Texas. The website has options for users both in Texas and outside of Texas, but its main services appear to be focused on Texas residents.

Question 4

What energy suppliers does Personalized.energy search?

Accepted Answer

Personalized.energy searches plans from multiple energy suppliers. The website shows logos of various suppliers including TXU Energy, Reliant, Gexa Energy, Cirro Energy, and others.

Question 5

Is Personalized.energy free to use?

Accepted Answer

While not explicitly stated, the service appears to be free for users to compare and find electricity plans. The website does not mention any fees for using their service.

Question 6

Who operates Personalized.energy?

Accepted Answer

Personalized.energy is operated on behalf of EIQhome LLC, which has a PUCT Reg #BR191039.

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