Exie
Exie is an AI-powered assistant for Instagram Direct Messages that helps eCommerce businesses automate customer communication and boost sales.
Visit Website
https://exie.app/
Product Information
Updated:30/08/2024
What is Exie
Exie is the first eCommerce-focused AI assistant designed specifically for Instagram Direct Messages. It helps businesses streamline and automate customer communication, service, and support on Instagram. Exie operates in full compliance with official Meta guidelines and works around the clock to provide immediate human-like replies in over 100 languages. The platform is designed to convert Instagram prospects into customers by automating routine parts of sales communications using just text information about the business.
Key Features of Exie
Exie is an AI-powered assistant for automating customer communication on Instagram Direct Messages. It provides immediate human-like replies in over 100 languages, integrates with eCommerce platforms, and helps convert Instagram prospects into customers. The app is designed for businesses to streamline sales communications using text information about their products and services.
24/7 Automated Responses: Works around the clock to provide immediate human-like replies in over 100 languages.
eCommerce Integrations: Connects with eCommerce platforms to facilitate fast and efficient sales processes.
No-Code Lead Generation: Automatically warms contacts and converts them into leads without requiring coding or bot building.
Instagram-Approved: Operates in full compliance with official Meta guidelines and is approved by Instagram.
Quick Setup: Can be set up in just 10 minutes, including connecting your Instagram Business Account and training the AI.
Use Cases of Exie
Small Online Retailers: Automate customer inquiries about products, pricing, and availability to increase sales efficiency.
Service-Based Businesses: Handle appointment bookings and service inquiries automatically through Instagram DMs.
Multilingual Customer Support: Provide instant customer support in multiple languages for global businesses.
Influencer Marketing: Manage high volumes of follower interactions and product inquiries for influencers and content creators.
Pros
Saves time by automating routine sales communications
Supports multiple languages for global reach
Easy to set up and use without technical expertise
Compliant with Instagram's guidelines
Cons
Limited to Instagram platform only
May lack personal touch of human interaction for some customers
Effectiveness depends on quality of initial AI training
How to Use Exie
Sign up for an Exie account: Go to the Exie website and sign up for a free trial account to get started.
Connect your Instagram Business Account: Link your Instagram Business Account to Exie to allow the AI assistant to access your DMs.
Train the AI assistant: Add text information about your business or connect a spreadsheet to train the AI on how to respond to customer inquiries.
Test the assistant: Use the playground feature to test how the AI responds to sample customer messages and refine as needed.
Activate the assistant: Once you're satisfied with the training, activate the AI assistant to start automatically responding to Instagram DMs.
Monitor conversations: Review the conversation history to ensure the AI is responding appropriately and make adjustments if needed.
Upgrade plan if needed: If you exceed the message limit on the free trial, upgrade to a paid plan to continue using the service.
Exie FAQs
Exie is an AI-powered assistant for Instagram Direct Messages that helps businesses automate customer communication, service, and support on Instagram.
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