株式会社Zeals (ジールス) Introduction
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株式会社Zeals (ジールス) is a Japanese company that provides AI-powered chatbot solutions for marketing and e-commerce, with a focus on delivering personalized 'omotenashi' (Japanese hospitality) experiences.
View MoreWhat is 株式会社Zeals (ジールス)
株式会社Zeals (ジールス) is a Marketing AIX Company founded in 2014 with the vision of 'Revolutionize Marketing with Omotenashi AI'. The company develops and operates 'Zeals', a chat commerce platform that utilizes AI chatbots to provide personalized customer experiences across messaging platforms like LINE, Facebook Messenger, and Instagram Direct. Zeals aims to redefine digital marketing and e-commerce by combining cutting-edge AI technology with the essence of Japanese hospitality to create engaging, conversation-based shopping experiences.
How does 株式会社Zeals (ジールス) work?
Zeals' chat commerce platform integrates AI chatbots with popular messaging apps to create interactive shopping experiences. The system uses advanced natural language processing and machine learning algorithms to engage users in conversational interactions, guiding them through product discovery, recommendations, and purchases. Unlike traditional chatbots focused solely on customer support, Zeals' solution is designed to drive marketing and sales conversions through personalized dialogue. The company's team of expert conversation designers helps clients build, test, and deploy tailored chat experiences aligned with specific business objectives. Zeals also leverages its vast database of over 150 million conversation data points to continuously improve chatbot performance and personalization.
Benefits of 株式会社Zeals (ジールス)
By using Zeals' chat commerce platform, businesses can significantly enhance customer engagement and increase conversion rates for both paid and organic social media campaigns. The AI-powered chatbots provide 24/7 personalized customer service, reducing the workload on human staff while improving response times. The conversational nature of the platform allows for more natural and engaging interactions with customers, leading to improved brand loyalty and higher sales. Additionally, Zeals' solution helps companies collect valuable zero-party data directly from customers, enabling more targeted marketing efforts. The platform's integration with popular messaging apps also allows businesses to reach customers where they already spend much of their time, increasing the likelihood of engagement and conversion.
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