eesel.ai Introduction
eesel.ai is an AI-powered platform that creates a company knowledge oracle to instantly answer questions across various communication channels and apps.
View MoreWhat is eesel.ai
eesel.ai is an innovative AI tool that transforms a company's knowledge base into an accessible, intelligent oracle. It integrates seamlessly with various document collaboration platforms, team chat apps, help desks, and websites to provide instant answers to any company-related question. By leveraging advanced AI and machine learning algorithms, eesel.ai aims to streamline information access, enhance productivity, and improve decision-making processes within organizations.
How does eesel.ai work?
eesel.ai works by connecting to and indexing a company's existing knowledge sources such as help centers, Google Docs, Confluence, Notion, Sharepoint, and other apps. It uses AI to analyze this information and create a dedicated knowledge base. Users can then interact with this AI-powered oracle through various channels like Slack, Microsoft Teams, help desk systems, or a customizable web widget. The platform uses natural language processing to understand queries and provide accurate, context-relevant answers based solely on the company's own information. eesel.ai can be configured to automatically respond to questions in team chats, draft responses for support tickets, or even handle basic customer inquiries directly.
Benefits of eesel.ai
Using eesel.ai offers numerous benefits to organizations. It significantly reduces the time spent searching for information, improves employee productivity, and accelerates onboarding processes. For customer support, it can lower response times and potentially handle Tier 1 tickets automatically. The platform's ability to work across multiple languages enables global teams to access information easily. eesel.ai also prioritizes data security with SOC2 compliance and encryption measures. By providing instant access to company knowledge, eesel.ai helps organizations make faster, more informed decisions while reducing the workload on support and knowledge management teams.
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