Assembly Howto
Assembly is a unified sales and support co-pilot for developer-facing teams that instantly answers technical questions, analyzes user feedback, and tracks customer activity across multiple channels.
View MoreHow to Use Assembly
Sign up for Assembly: Visit the Assembly website and sign up for an account to get started.
Connect your data sources: Integrate Assembly with your existing tools like Slack, Discord, email, documentation, GitHub, etc. to centralize your customer data.
Set up auto-resolution: Configure Assembly's AI to automatically answer customer questions using your knowledge base and documentation.
Customize your workflow: Set up custom workflows to route issues, create tickets, and escalate to the right team members.
Start using Assembly in your channels: Begin using Assembly to respond to customer inquiries in Slack, Discord, email and other integrated channels.
Track issues end-to-end: Use Assembly to track the full lifecycle of customer issues from initial inquiry to final resolution.
Analyze feedback and insights: Leverage Assembly's analytics to gain insights from customer feedback and issues across your entire system.
Assembly FAQs
Assembly is a unified sales and support co-pilot for developer-facing teams. It's a tool that instantly answers technical questions, analyzes user feedback, and tracks customer activity across various platforms.
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